Privacy Policy

Your privacy and data security are our top priorities. Learn how we protect and manage your personal information.

Where Innovation Takes Flight

Quick Navigation
Privacy Shield

Last Updated: January 15, 2024

Effective Date: January 15, 2024

AeroCore Fusion Hotel is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

Information We Collect

Personal Information
  • Name, address, phone number
  • Email address
  • Payment information
  • Government-issued ID
  • Passport information (for international guests)
  • Emergency contact details
Reservation Information
  • Check-in and check-out dates
  • Room preferences
  • Special requests and accommodations
  • Loyalty program information
  • Guest history and preferences
  • Service usage records
Website Data: We also collect information through cookies, web beacons, and similar technologies when you visit our website, including IP address, browser type, device information, and browsing patterns.

How We Use Your Information

Hotel Service
Service Delivery
  • Process reservations and check-ins
  • Provide requested services
  • Manage your account and preferences
  • Handle billing and payments
Communication
Communication
  • Send booking confirmations
  • Provide customer support
  • Send promotional offers (with consent)
  • Share important updates
Security
Security & Safety
  • Ensure guest and property safety
  • Prevent fraud and unauthorized access
  • Comply with legal requirements
  • Maintain security records
Improvement
Service Improvement
  • Analyze usage patterns
  • Improve our services and facilities
  • Personalize your experience
  • Develop new offerings

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Reservation systems
  • Marketing and communications
  • IT support and security
Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure guest and staff safety
  • Prevent fraud or illegal activities
Important: All third-party service providers are contractually obligated to maintain the confidentiality and security of your personal information and may only use it for the specific purposes we authorize.

Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards
  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Firewall protection and monitoring
Physical Safeguards
  • Restricted access to data centers
  • Security cameras and monitoring
  • Locked filing systems for paper records
  • Clean desk and clear screen policies
Data Security
Security Commitment: While no method of transmission over the internet is 100% secure, we continuously monitor and update our security practices to protect your information using industry-standard measures.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

Types of Cookies We Use
Cookie Type Purpose Duration
Essential Required for basic website functionality Session
Analytics Help us understand how you use our site 2 years
Marketing Show relevant advertisements and offers 1 year
Preference Remember your settings and preferences 1 year
Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Cookie Preferences

You can update your cookie preferences at any time.

Your Privacy Rights

Access and Control
  • Access: Request a copy of your personal information
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal information
  • Portability: Receive your data in a portable format
Preferences
  • Opt-out: Unsubscribe from marketing communications
  • Restrict: Limit how we process your information
  • Object: Object to certain types of processing
  • Withdraw Consent: Withdraw previously given consent
How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may need to verify your identity before processing your request.

User Rights
Canadian Residents: Under applicable Canadian privacy laws, you have additional rights regarding your personal information. Contact us for more information about your specific rights.

Contact Our Privacy Team

Privacy Officer

For all privacy-related inquiries, concerns, or requests:

Email privacy@aerocorefusion.info
Phone +1 (416) 555-0127 ext. 101
Address Privacy Officer
AeroCore Fusion Hotel
1250 Bay Street
Toronto, ON M5R 2A5
Canada
Quick Privacy Request Form
Response Times
General Inquiries: Within 2 business days
Data Requests: Within 30 days
Urgent Matters: Within 24 hours

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered guests
  • Displaying prominent notices on our website
  • Providing information during your next visit

Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

Policy Updates